How 25jl Approaches Data Privacy
When you create an account on 25jl and use the platform, you share certain personal information with us. That's unavoidable for any service that involves real-money transactions and account-based access. What matters is what gets collected, why it's needed, how it's stored, and who can see it.
The short version: 25jl only collects information that is genuinely necessary for the platform to function correctly and for your account to be properly managed. We do not sell your personal data to third parties. We do not share it with advertisers. We hold it only as long as it is needed, and we take reasonable technical and organisational measures to keep it secure.
This Privacy Policy applies to all users of the 25jl platform based in the Philippines, regardless of what device or browser they use to access the site. By creating a 25jl account, you acknowledge that you have read this policy and agree to how your data is handled as described here.
Your data, your account. All personal information held by 25jl is linked to your individual account. You can request to review, correct, or delete your data at any time by contacting the support team.
Contents
- What Information We Collect
- How We Use Your Information
- Data Security
- Sharing Your Information
- Cookies and Tracking
- Your Rights as a User
- Data Retention
- Updates to This Policy
Six Privacy Principles That Guide 25jl
How we handle your data, summarised clearly before the full detail below.
Collect Only What's Needed
25jl does not collect personal information beyond what is necessary to operate your account, process transactions in Philippine Peso, verify your identity, and keep the platform secure. Nothing is gathered for the sake of it.
No Sale of Personal Data
Your information is never sold to third-party companies, advertisers, or data brokers. The personal details you share when registering with 25jl stay within the platform and are used only for the purposes described in this policy.
SSL Encryption on Every Session
All data transmitted between your device and 25jl is protected by SSL encryption. This applies to every login, every transaction, and every game session, whether you're connecting from Manila, Cebu, Davao, or anywhere else in the Philippines.
Limited Internal Access
Access to personal account data within 25jl is restricted to staff and systems that genuinely need it to perform their function. Not everyone at the company can pull up your account details – access is controlled and logged.
Right to Access and Correct
You have the right to know what personal data 25jl holds about you, to have inaccurate information corrected, and to request deletion where applicable. These rights can be exercised by contacting the support team directly.
Data Kept Only as Long as Required
Personal information is retained only for as long as your account is active or as required to meet legal and regulatory obligations. Once it is no longer needed, data is deleted or anonymised in line with standard security practices.
Privacy Policy in Full
The complete details of how 25jl handles your personal data.
1. What Information We Collect
When you register for a 25jl account and use the platform, we may collect the following types of information:
- Identity information: Your full name, date of birth, and government-issued ID details, collected as part of the account registration and identity verification (KYC) process.
- Contact information: Your registered mobile number and, where provided, an email address. These are used for account access, OTP verification, and support communications.
- Financial information: Payment account details associated with your deposits and withdrawals, such as your GCash number, Maya account, or Philippine bank account details. These are used solely to process your transactions in Philippine Peso.
- Account activity data: Your login history, game sessions, wagers, transaction history, and balance information, which are recorded for account management, dispute resolution, and responsible gaming purposes.
- Device and connection information: Basic technical data including your IP address, browser type, and device type, which helps us maintain platform security and detect unusual activity.
We do not collect information beyond what is outlined above unless you voluntarily provide it, for example when contacting customer support.
2. How We Use Your Information
Personal data collected through the 25jl platform is used for the following purposes:
- Creating and managing your account, including verifying your identity and age eligibility.
- Processing deposits and withdrawals in Philippine Peso through supported local payment methods.
- Sending OTP codes and security alerts related to your account activity.
- Investigating and resolving any disputes or complaints you raise with the support team.
- Monitoring account activity to detect and prevent fraudulent transactions, unauthorised access, and abuse of the platform.
- Complying with applicable legal and regulatory requirements related to online gaming and financial transactions in the Philippines.
- Communicating relevant platform updates, including changes to these policies, through your registered contact details.
We do not use your personal data for targeted advertising, third-party marketing, or the creation of profiles sold to external companies.
3. Data Security
25jl implements technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. These measures include:
- SSL (Secure Sockets Layer) encryption on all connections between your device and the platform.
- OTP (one-time password) verification for account logins and withdrawal requests.
- Restricted internal access, where only authorised personnel and systems can view account data.
- Regular security reviews and monitoring for unusual account activity.
While 25jl takes reasonable steps to protect your information, no online system is entirely risk-free. You also play a role in keeping your account secure by protecting your login credentials and never sharing your password or OTP codes with anyone else – including people who claim to represent 25jl support. We will never ask for your password.
4. Sharing Your Information
25jl does not sell, rent, or trade your personal data. We may share limited information with third parties only under the following circumstances:
- Payment providers: When processing deposits or withdrawals, relevant transaction details are passed to the payment provider (such as a Philippine bank or e-wallet service) to complete the transfer. These providers operate under their own privacy and security standards.
- Legal and regulatory requirements: Where required by applicable Philippine law or a legitimate legal process, 25jl may disclose account information to the appropriate authority.
- Fraud prevention: In cases of suspected fraud or criminal activity, relevant data may be shared with law enforcement or fraud prevention bodies as required.
Any third party that receives data from 25jl for a legitimate processing purpose is expected to handle it securely and to use it only for the specific purpose for which it was shared.
5. Cookies and Tracking
The 25jl website uses cookies and similar technologies to support basic platform functionality. This includes maintaining your login session, remembering your preferences, and helping the platform load correctly across visits.
Types of cookies used on 25jl:
- Essential cookies: Required for the platform to function. These cannot be disabled without affecting your ability to use 25jl. They handle session management, security tokens, and navigation state.
- Functional cookies: Used to remember your settings and preferences so you don't need to reconfigure them each time you visit.
- Analytics cookies: Help us understand how players use the platform in aggregate – which pages are visited most, how long sessions last – without identifying individual users.
25jl does not use cookies to serve personalised advertising or to build profiles for sale to advertisers. Most browsers allow you to manage cookie preferences. Note that disabling essential cookies may limit some platform functionality.
6. Your Rights as a User
As a 25jl account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team through the details provided on this site.
Right to Access
You can request a summary of the personal data that 25jl holds on your account at any time.
Right to Correction
If any information on your account is inaccurate or out of date, you can request that it be corrected. Some updates may require verification.
Right to Deletion
You may request that your personal data be deleted. Note that 25jl may be required to retain certain records for a legally mandated period before deletion can be completed.
Right to Restrict Processing
In certain circumstances, you may request that we limit how your data is used while a dispute or review is ongoing.
7. Data Retention
25jl retains personal data for as long as your account is active and for a reasonable period afterwards to meet any applicable legal, regulatory, or audit obligations. Once that period has passed and there is no legitimate reason to keep the data, it is either securely deleted or anonymised.
Transaction records, including deposit and withdrawal history in Philippine Peso, may be retained for longer where financial record-keeping requirements apply. If you close your account, your data will not be used for any active purpose, but it may remain on record for the required retention period before permanent deletion.
8. Updates to This Policy
25jl may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to our data practices. When updates are made, this page will be revised and the "Last updated" date at the top will change accordingly.
Significant changes will be communicated to registered users through the platform or via their registered mobile contact. Continued use of the 25jl platform after a policy update has been posted constitutes acceptance of the revised terms. We recommend checking this page periodically if you want to stay current with how your data is handled.
If you have questions about this Privacy Policy or want to exercise any of your data rights, please reach out to the 25jl support team. Contact details are available on the platform after logging in.
Ready to Play with Confidence?
Now that you know how your data is handled at 25jl, create a free account and explore the full Game Lobby – slots, live casino, sports betting, eBingo, and more, all in Philippine Peso.